Australian Academy (“we”, “us”, “our”) values and respects the privacy of our students, staff, and website visitors. This Privacy Policy outlines how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By accessing our website or using our services, you agree to this Policy.
This Policy applies to all personal information collected by Australian Academy in connection with course enquiries and enrolments, delivery of training and assessment services, communications, marketing, and student support, and compliance with regulatory and reporting obligations.
We collect only the information necessary to provide our services and meet our regulatory obligations as an RTO. This may include personal details, enrolment and academic details, identification information, financial details, and sensitive information.
We collect personal information via online forms, learning management systems, email or phone communications, and marketing sign-up forms. We collect information directly from individuals wherever possible. In limited cases, we may receive information from third parties such as previous education providers or authorised representatives.
We use personal information to manage course enrolments, deliver training, issue qualifications, provide support, manage payments, comply with legal obligations, and improve our services. We only use personal information for the purpose it was collected or as otherwise permitted by law.
We do not sell or share your information for marketing purposes. However, we may disclose information to government departments, auditors, or professional advisers, and our staff or contractors who need it to perform their duties.
We take all reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure, including secure systems, password protection, staff training, and secure disposal of records.
Student records are retained for the periods required under RTO and government regulations. Other information is retained only as long as necessary for its original purpose.
You may request access to or correction of your personal information at any time. We may require proof of identity before providing access. If we refuse a request, we will provide a written explanation.
Our website may use basic cookies to support functionality. We do not use tracking, analytics, or third-party marketing cookies at this time. You can disable cookies in your browser settings.
We may contact you with information about courses or events relevant to you. You can opt out of marketing communications at any time.
If you believe your privacy has been breached, please contact us. We will investigate promptly. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy periodically. The latest version will always be available on our website.
Australian Academy
Address: 32/207 Currumburra Rd, Ashmore QLD 4214
Email: admin@australianacademy.edu.au
Phone: 1300 656 693
Website: https://australianacademy.edu.au
Australian Academy respectfully acknowledges the Traditional Custodians of the lands on which we work and live across Australia. We recognise their continuing connection to land, waters, and community. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.
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